Privacy Policy & Terms of Service

1. Who We Are

Aalim is an AI-powered assistant developed and operated independently, built for the Kuwait and Gulf market. Aalim is powered by third-party AI technology and is not affiliated with any government, financial institution, religious authority, or licensed professional body.

2. Not Professional Advice

Aalim provides information for general awareness only. Nothing Aalim says should be considered:

• Financial or investment advice — consult a licensed financial advisor for investment decisions
• Legal advice — consult a licensed lawyer for legal matters
• Medical advice — consult a licensed doctor or healthcare professional for health matters
• Religious rulings (fatwa) — consult a qualified Islamic scholar for official religious guidance

Aalim is not a licensed financial advisor, lawyer, doctor, therapist, or Islamic scholar. Relying on Aalim’s responses for professional decisions is done entirely at your own risk.

3. Accuracy

Aalim may make mistakes. Information provided may be incomplete, outdated, or incorrect. We make no guarantee of accuracy, completeness, or fitness for any particular purpose. Always verify important information through official sources.

4. Your Data

By using Aalim, you agree that:

• We collect and store your profile information and your conversation history. Signing up requires your name, your email address, and your confirmation that you are 18 or over — we do not ask for your date of birth to check your age, and we do not store one unless you choose to give it. Your gender, the country you live in, your nationality and your date of birth are all optional: you can give them, skip them, or add and change them later in Settings, and Aalim may also learn them if you mention them in conversation. Your language preference is stored from the language you pick
• We may use your data — including conversation history, in identifiable or anonymized form — to improve Aalim's responses, knowledge base, and language capabilities, and for internal analytics and business purposes
• We do not sell your personal data, and we do not license it or share it with third parties for their own purposes. We share it only with the service providers that help us operate Aalim — our AI providers, the hosting and storage infrastructure the service runs on, and the diagnostics service described below — and only as far as they need it to do that work for us. Those providers are bound by confidentiality and security obligations. Our AI providers are the one case where more applies: content sent to them is also governed by their own policies, as set out later in this section. If this ever changes, we will update these Terms and ask you to agree again before the change applies to you
• If Aalim, its assets, or its data are acquired by, merged with, or transferred to another company, your data may be transferred as part of that transaction. We will make reasonable efforts to notify users if this occurs
• Your data is stored securely using industry-standard infrastructure providers
• You can delete your account yourself, whenever you want, from Settings under "Danger zone". It is permanent and cannot be undone, so you are asked to type a word to confirm. It removes your profile, all your chats, your projects and saved memory, the files you uploaded, the images Aalim made for you, and the notifications registered to your devices. A backup copy of your images and uploaded files may remain with our backup provider for up to 30 days after the deletion, and is then removed as well. Content already sent to our AI providers before you delete it may not be recoverable. One record also outlives the account: if a moderator ever took an action on it, we keep what was done, who did it, when, and the reason they wrote at the time — that record is what shows the action was authorised — and after 12 months it can no longer say which account it was about. You do not need to contact us to do any of this

Who receives your data, and why. Aalim runs on services provided by other companies. Each receives only what it needs to do its job for us, and each is bound by confidentiality and security obligations. These are the kinds of service involved:

• The AI service that answers you — named below, and on a screen of its own that you agreed to separately
• Hosting, database and file storage, where your account, your conversations, the files you upload and the images Aalim creates for you are kept — and a second storage provider that holds a weekly backup copy of those files and images only, kept for no more than 30 days, so they can be restored if the first is ever lost
• Email delivery, which receives your email address so your sign-in code reaches you
• Your device's own notification service — Apple's on an iPhone or iPad, Google's on an Android phone. It receives the text of a notification, which begins with your name, and your device identifier. There is no way for a notification to reach a phone without it, and you can turn notifications off at any time in your device settings
• Crash and error reporting, described below
• Services that answer one specific question — prayer times, weather, a web search, a place, a hotel, a share or currency price — described below
• Image safety screening, where enabled: an image you attach is checked against safety categories before it goes anywhere else, and the check returns a rating and nothing more
• Payment processing, only if you ever buy a paid plan
• Turning speech into text, and text into speech, if you use those features — described below

The companies we currently use in each of those categories are listed on the Services page at maxaikw.com/services, each with a link to its own privacy policy. That page is kept up to date and will change as we change suppliers.

What that means for you, stated plainly: changing which company sits inside one of those categories is not a change to these Terms, and we will not ask you to agree again for it. Adding a new KIND of recipient, or sending a kind of information these Terms do not describe, IS a change to these Terms — and we will update them and ask you to agree again before it applies to you. Changing the AI service that answers you is always such a change, because it is the one that receives what you write.

Memory: Aalim can remember facts you state about yourself in conversation (for example your name, that you are learning a new language, or that you prefer short answers) and use them in later chats so you do not have to repeat yourself. It saves only things you actually state — it does not infer or profile you — and never stores passwords, card numbers or ID numbers. Something counts as stated whether you typed it or it appeared in a file you attached, and for a photo that includes what Aalim itself described in it. Every saved item records where it came from, so the memory page shows you whether an item came from something you said or from a file you uploaded. This is ON by default; you can turn it off at any time from the memory page in Settings, where you can also see every saved item, edit it, or delete it individually. Turning memory off stops new items being saved but does not delete what is already there — you remove those yourself, so that choice stays yours.

Your location: Aalim asks for your device location only when the message you are sending is about the weather or prayer times — never when you open the app, and never on any other message. If you allow it, your precise coordinates are sent with that message to our AI provider, and to the services that answer those questions. Those services receive the coordinates and nothing else — not your name, your account, or your message. We do not store your location. It is not saved to your conversation history or to any log; it exists for the length of that one request. You can decline, and Aalim will ask you to type a city name instead — everything still works.

Files you upload: You can attach a PDF or an image to a message. The image can come from your photo library or from your camera if you choose to take one; either way it is handled exactly as described here. When you attach a PDF, we extract its text and send that text to Google Gemini as part of your message. When you attach an image, we send the image itself to Google Gemini so it can answer your question about it. Aalim keeps the file you uploaded for up to 30 days from the day you attached it — so a message can be resent, and so that when you ask Aalim to change a photo in a later message it is still working from your photo — after which the file itself is deleted automatically. A backup copy may remain with our backup provider for up to 30 days after that, and is then removed as well. The text extracted from a PDF stays with your message as part of your conversation history. Images that Aalim creates for you have their own window, covered below. Aalim sends your messages to Google Gemini, an AI service operated by Google. One narrow exception applies to images: where safety screening is enabled, an image you attach is also sent to a screening service before it reaches Gemini, which checks it against safety categories and returns only a rating. It is used for that check and nothing else, and — apart from the storage and backup providers described above — no other service receives your messages or files. On the paid plan we use, Google does not use this content to train its models. Google keeps it for a limited time so it can check for abuse and meet legal requirements, and processes it on servers outside Kuwait. Once your content reaches Google it is governed by Google's privacy policy as well as ours. We keep a second AI provider, Moonshot AI (Kimi), configured as a backup. It is not used for your messages, and we will not switch to it without first updating these Terms and asking you to agree again — the same promise made earlier in this section. You can read the privacy policies at https://policies.google.com/privacy and, for the backup, https://platform.kimi.ai/docs/agreement/userprivacy. The stored file and the extracted text are both covered by everything above in this section.

Checking for harm: Aalim checks the messages you type, and the text inside any file you attach along with the file's own name, for words associated with self-harm or violence. This is a safety check, and we would rather say so plainly than leave you to find out. It looks at text — and, where image safety screening is enabled, at the safety ratings the screening service returns for a picture; we never examine the picture ourselves. If something matches, your message still goes through: nothing is blocked, and Aalim answers as normal. What we record is a note of the match — for text, the word or phrase that matched, an excerpt of the text around it so it can be read in context, and for a file its name as well; for a screened image, the safety category and how likely the service rated it, together with the file's name — and a person at Aalim may read that note. We keep it for 90 days and then delete it automatically, because a flag is useful while it is recent and after that it is only a record of a bad day. It is also deleted, sooner, along with the rest of your data if you delete your account.

Looking things up: When a question needs current information, Aalim may look it up. A short query — composed by Aalim from your message, not your message itself — is sent to the service that can answer it: a web search, a lookup for a specific venue, a hotel search, or a price — a share, a cryptocurrency, or a currency conversion. Each receives only that query. A hotel search also carries your dates, how many people are staying and how many rooms; and if you did not give dates, Aalim uses a default two-night stay about two weeks ahead, so the prices you see are real ones rather than none at all. Your name, your account and the rest of your conversation are not sent.

Voice and audio: Aalim may let you speak to it instead of typing, and may read a reply aloud. If you speak, a recording of what you said is sent to be turned into text, and that text is then treated exactly like a message you typed — the recording itself is not kept. If you have a reply read aloud, the text of that reply is sent to be turned into speech; nothing identifying you goes with it. Aalim never listens on its own: it records only while you hold or press the microphone, and your device will ask your permission the first time.

Images Aalim creates for you: Aalim can create an image from a description you give it. An image Aalim creates for you is also stored: we keep the image itself, the description you asked for, and the date it was made, so the picture stays in your conversation and you can come back to it later. Your images are private to you — they are stored in a private location and opened through a temporary link issued to your own signed-in session.

We keep a generated image for up to 60 days from the day it is made, after which it and its record are deleted automatically. A backup copy may remain with our backup provider for up to 30 days after that, and is then removed as well. This window may change: we may shorten it for free accounts as Aalim grows, and a longer window may be offered as part of a future paid plan. Any change applies only to images created after it — an image already made keeps the window it was given when it was made.

We also keep the description you asked for even when no image was produced. If a request is refused or fails, we record the description and the reason it did not succeed. This is kept so that a later report or question about an image can still be reviewed after the image itself has been deleted. Descriptions you submit are sent to Google Gemini and are covered by everything above in this section.

When the image is an edit of your own photo: You can also attach a photo and ask Aalim to change it. What Aalim makes then is a new image derived from the photo you attached — your own picture, altered as you asked — and it may still show the face of whoever appears in that photo. An edited image is stored exactly like any other image Aalim creates for you: the same private storage, the same 60-day window, and the same automatic deletion described above. The photo you attached is kept for up to 30 days like any other upload, as described earlier in this section, and is then deleted automatically. The edited image has its own 60-day window, so an edit can outlive the photo it was made from. Deleting the edited image does not delete your original — that goes on its own 30-day schedule, or with your account. It is, however, sent to Google Gemini in order to make the edit, exactly like any other file you attach, and is subject to Google's policies as set out above. Because an edited image can carry a real person's face, your responsibility for what you ask Aalim to create, described below, applies to it in full.

Limits on what can be created: Our AI providers apply their own content rules to every image request and will refuse some of them. Sexual content, graphic violence, hateful imagery, and any sexual content involving minors are refused at the provider and cannot be switched off, by us or by you. Aalim applies further checks of its own before a request is sent, including for descriptions involving self-harm or violence, and will decline such a request without sending it. A refused request is the service working as intended, not a fault. Images created by Aalim may also carry an invisible marker identifying them as AI-generated.

Diagnostics and crash reports: When Aalim fails on your device — it crashes, or hits an error it cannot recover from — we may send a diagnostic report to a third-party service whose only job is to collect those reports so we can find the fault and fix it. A report describes the failure, not the conversation: the error and where in our own code it happened, which version of Aalim you were using, your device type and browser, and the sequence of screens and actions that led up to it. It does not include the text of your messages, the files you upload, the descriptions you ask Aalim to draw, or Aalim's replies — those are removed before the report leaves your device. It identifies you only by your account identifier, so that a fault happening repeatedly to one person can be told apart from a fault happening once to many. That provider is bound by confidentiality and security obligations, holds these reports only for as long as it takes to diagnose and fix the fault, and does not use them for any other purpose. This is off unless a report is actually needed: if nothing fails, nothing is sent.

Paid plans: Aalim is free to use today. We may introduce a paid plan in future, with more generous limits than the free one. If we do, nothing becomes chargeable without you choosing it: you will see the price and what it includes before you buy anything, and the free service you have now is not taken away from you by these Terms. A payment would be handled by a payment processor, which receives what it needs to take the payment; we never see or store your card number.

Your responsibility for what you upload: You are solely responsible for any file you attach and for having the right to share it. Do not upload documents or images containing passwords, card numbers, bank or government identification numbers, health information, or other people's personal information. As described above, an attached file is transmitted to one of our AI providers and is then subject to that provider's retention and use policies, which means we cannot recall, delete, or control it once it has been sent. To the fullest extent permitted by applicable law, Aalim is not liable for any loss, damage, or harm arising from sensitive personal, financial, identifying, or third-party information that you choose to upload, including its retention or use by any of our AI providers or its disclosure to any third party. Nothing in this paragraph excludes or limits any liability that cannot lawfully be excluded or limited.

Your responsibility for what you ask Aalim to create: You are solely responsible for the descriptions you submit and for what you do with any image Aalim creates for you. Do not ask for images of real, identifiable people without their permission, and do not ask for images that reproduce a trademark, logo, character, or work belonging to someone else. You are responsible for obtaining any permission needed to use, publish, or share an image you create, and for ensuring that such use is lawful under Kuwaiti law. To the fullest extent permitted by applicable law, Aalim is not liable for any loss, damage, or harm arising from an image created at your request or from your use of it, including any claim relating to a person's likeness, name, or reputation, or to copyright, trademark, or other intellectual property rights. Nothing in this paragraph excludes or limits any liability that cannot lawfully be excluded or limited.

5. Eligibility

You must be 18 years of age or older to use Aalim. By registering, you confirm you meet this requirement. If we discover that a user has misrepresented their age, we reserve the right to suspend or terminate the account.

6. Acceptable Use

You agree not to use Aalim to:

• Generate or spread misinformation, harmful content, or illegal material
• Attempt to manipulate, hack, or abuse the system
• Impersonate others or create fake accounts
• Use the service for any unlawful purpose under Kuwaiti law

7. Account Termination

We reserve the right to suspend or permanently terminate any account that violates these terms, without notice. Upon termination, your data will be handled in accordance with Section 4 and may be deleted from our systems.

8. Service Availability

We do not guarantee uninterrupted availability of Aalim. The service may be updated, modified, or temporarily unavailable at any time.

9. Limitation of Liability

To the maximum extent permitted by law, Aalim and its operators are not liable for any direct, indirect, incidental, or consequential damages arising from your use of the service.

10. Governing Law

These terms are governed by the laws of the State of Kuwait. Any disputes shall be subject to the jurisdiction of Kuwaiti courts.

11. Changes to Terms

We may update these terms at any time. Where a change is material — it creates a decision for you about your own data, your money, or your rights — we will ask you to agree to it before it applies to you. For anything else, such as a clarification, a correction, or a change of supplier within a category already described in Section 4, we will tell you inside the app and continued use of Aalim will constitute acceptance. The version number and date at the top of this document will reflect the most recent update in either case.

12. Contact

For questions, support, or data deletion requests: maxcapitalkw@gmail.com