عالم
Aalim

Deleting your account

Developer: Mohammed Al Ali · Contact: maxcapitalkw@gmail.com

The fastest way: in the app

Open Aalim, go to Settings → Account → Danger zone → Delete account, type DELETE to confirm, then tap Delete forever. Deletion begins immediately and needs no further contact with us.

If you cannot sign in

Email maxcapitalkw@gmail.com with the subject Account deletion request.

Send it from the email address the account is registered to. That is how we confirm the request is yours. We cannot act on a request sent from a different address, because we have no way to tell whose account it is — and acting on one anyway would let anyone delete anyone else's account.

If you no longer have access to that mailbox, tell us and we will explain what else we can check. We may not be able to proceed, and we would rather say so than delete the wrong account.

Requests are handled by a person, not automatically. Expect a reply within 30 days, usually much sooner.

What deletion removes

  • Your profile: your name, language and timezone, and any of gender, country, nationality or date of birth you chose to add — none of those four is required to use Aalim
  • Every conversation and every message in it
  • Everything Aalim remembered about you
  • Every image Aalim generated for you, including the stored picture files
  • Every file you uploaded in the last 30 days
  • Your notification registrations
  • Your sign-in credentials

Deletion is permanent and cannot be undone. A backup copy of your images and uploaded files may remain with our backup provider for up to 30 days after the deletion, and is then removed as well.

What deletion cannot reach

Anything already sent to our AI providers before your request is governed by their retention policies and cannot be recalled by us. This is described in our Terms and Privacy Policy.

If you asked us by email, we keep that email exchange as the record that the request was made and completed. It contains no conversation content.